To maintain the brilliance and durability of your jewelry, we recommend storing them in the provided bag to prevent tarnishing.
Additionally, to preserve their shine and condition, it's advisable to avoid contact with chlorine, nail polish removers, body lotions, perfume, and hairspray etc. 

Please visit the information page here

Our jewellery collections offer unparalleled diversity in color and shape, ensuring each piece is truly unique. 
We use only natural freshwater pearls, which can naturally have variations like spots and different shapes. Just a heads up, this isn't a flaw in the product—it's actually a natural look on freshwater pearls 

For all orders, please follow up with the tracking provided via the EMS website.

We ship to Dubai, Australia and Indonesia,
currency will be converted to Hong Kong Dollar.

Kindly be aware that all purchases of Sale or Imperfect Sale items are considered final. No returns or exchanges will be accepted for such items.

Still have questions?
Contact us at hello@gilded-palm.com